FREQUENTLY ASKED QUESTIONS

 

General

Do you currently offer courses on the subjects that you blog about?

At this time, no. But it is something that I am looking into, and hopefully will be able to put into action very soon! I have so many ideas and can't wait to share them with you. If there are any courses that you would like to see me produce, please feel free to share your ideas!

I have content ideas that I would love to see you write about. Are you open to suggestions and, if so, where can I contact you about them?

I'm always open to suggestions - my content is written especially for you, and if there is something that you would like to see more of, I will be more than happy to make that happen. For suggestions, please contact me here.

What are affiliate links and do they affect the content that you write about?

An affiliate links means that I may earn a commission if you purchase something from a link provided on this website with no further charge to yourself.

I would like to disclose that this will not influence the content, topics or posts that I share with you. I am NOT paid in any way to share my opinions on ANYTHING. All opinions are 100% my own. The money I make for these links is simply compensation from the advertisers for the time and effort taken to share the information.

 

Black MOON gYPSY sTORE

Do you offer refunds?

Different products and services have different refund policies. I currently only offer refunds on tarot readings before they've been performed. See the appropriate products/services below for more information.

What are your delivery/shipping methods?

I typically ship products using Royal Mail, but this could change depending on the product requirements. When purchasing an item, I will inform you by email the shipping method of your package.

What are your estimated delivery times?

Black Moon Gypsy is based in the UK, so delivery times may vary depending on where in the world the package is being delivered to, weather conditions and any other factor that may affect your package's arrival. Here are the average delivery times, according to Royal Mail.

UK - 2 to 3 working days.

Europe - 4 to 7 working days

Rest of the world - 7 to 10 working days

Do you ship to all countries?

We can't ship to EVERY country but we can ship to most countries - there may be a rare case where Royal Mail will not be able to ship to a particular country for various reasons, however I will do my best to work around this. Check out the Royal Mail website for more information on where they can and cannot ship to.

 

Tarot Readings

How long have you been practising tarot?

I purchased my first tarot deck at the age of 18 and threw myself into learning the art of the cards. 6 years and many decks later, tarot is still the biggest part of my life. I imagine it always will be.

What tarot deck(s) do you use on your website?

I'm currently using the Wild Unknown Tarot Deck, but you may find glimpses of my previous tarot deck Jumbo Tarot Cards

I can't see the reading that I'm looking for in your store. What can I do?

You can contact me here and I can personalise a reading just for you. The readings in my store are just general readings to give you an idea of the amount of cards that can be used and the price. If you can't see what you want, discuss it with me and together we can come up with the perfect reading for yourself.

I've paid for my tarot reading, what happens now?

After your purchase, you will be redirected to a request form to send in your details and request(s). I will then contact you in the next 24 hours, where we will discuss the reading and what you want from it. After this has been done, I will complete your reading and send you a written analysis and worksheet.

How long will it take to receive my reading?

Altogether, it could take up to 48 hours. This, however, could differ depending on the day of the week. If the purchase is made on the weekend it may take up to 72 hours.

Do you provide refunds?

I can only provide refunds on tarot readings before the reading has been performed - a refund would need to be mutually agreed before carried out.

If your tarot reading has already been carried out, unfortunately, I will not be able to provide a refund. A lot of time and energy is invested into every tarot reading I perform, including the written work afterwards - I can't afford for that to be taken advantage of. If you have any queries or grievances after the reading, please contact me and I will try my best to clarify and help. 

 

Artwork

What happens if an item I like is sold out?

All of my artwork is hand-drawn/painted and it's impossible to create a million copies of each work. This means that the work may sell out quickly, depending on the amount of copies that I made. However, if I found a piece of artwork to be popular and in demand, I will do everything in my power to re-create it for sale. If there is a piece that you would like to purchase that is sold out, contact me here and we can work something out. 

Does Black Moon Gypsy do commissioned work?

Yes, of course! For commissioned work, contact me here and we can discuss your request. Please keep in mind, that a lot of time, money and energy goes into creating artwork so a non-refundable deposit may be needed before the commission work is started, in case of cancellations once work has begun.

Do you design custom tattoos?

I love tattoos! Especially designing them! If you would like me to design your next inkwork, I would be blessed! Feel free to contact me here to discuss ideas!

Can I get your artwork tattooed on myself?

As I said above, I love tattoos and would be overjoyed if my artwork inspired you that much that you would want it tattooed on your body - plus, I'm not one to stand in the way of a good ol' tattoo. However, due to copyright laws, I do ask that you support my business in return by crediting any images that you post online to Black Moon Gypsy, it's only fair - plus as a tattoo junkie, I would love to see it!

Do you provide refunds?

Unfortunately, I will not be able to provide refunds on any artwork for sale in my store. All my work is hand-drawn and painted and takes a lot of time, money and energy to complete - due to this all artwork sales are final.

 

Business enquiries

Can I collaborate with you?

I am always open to new ideas - and also a little help - so why not! If you want to collaborate, feel free to contact me here and let me in on your suggestion.

Can I write a guest post for your blog?

Why not?! I'm always open to trying something new so feel free to contact me with your post idea and if I feel that it will compliment my content, I will be more than happy to allow you to write for me!

Will you write a guest post for my blog?

If I'm not crazy busy and I feel like I could really contribute to your content then I don't see why not! Contact me here to discuss ideas.

Would you be willing to check out my business/products/services and promote/review it?

This is a tricky one! I would be truly honoured to take a look at your business/products/services and if I like what I see and think it would benefit my readers too - I'd be honoured to promote and review it. However, if it's not for me or if it won't be a good fit for my audience, I will not be able to do anything with it. But if you don't ask, you don't get - so feel free to contact me here and I will do my best for you.